Awards & Recognition

25 years of industry recognition for excellence, innovation, and outstanding service. Our awards reflect our commitment to being the best in restoration.

Industry Awards & Recognition

Recognized by leading industry organizations for our commitment to excellence

  • 2024

Industry Excellence Award

National Restoration Association

Recognized for outstanding service quality, innovation, and customer satisfaction across all restoration services.

  • Awarded 2024
  • 2024

Top Employer Award

Great Place to Work Institute

Recognized as one of the best employers in the restoration industry with exceptional employee satisfaction scores.

  • Awarded 2024
  • 2023

Environmental Leadership Award

Green Business Council

First restoration company to achieve carbon-neutral operations and implement comprehensive environmental programs.

  • Awarded 2024
  • 2023

Technology Innovation Award

Restoration Industry Association

Recognized for pioneering use of AI and advanced technology in restoration services and customer experience.

  • Awarded 2023
  • 2023

Customer Service Excellence

Customer Service Institute

Achieved highest customer satisfaction ratings in the restoration industry for three consecutive years.

  • Awarded 2023
  • 2019

Business Growth Award

National Business Association

Recognized for exceptional business growth and successful expansion to serve all 50 states.

  • Awarded 2022
  • 2019

Disaster Response Excellence

Federal Emergency Management Agency

Commended for outstanding disaster response efforts during Hurricane Ida and other major natural disasters.

  • Awarded 2021
  • 2021

Training Excellence Award

Institute of Inspection, Cleaning and Restoration

Recognized for establishing the industry’s most comprehensive training program and certification center.

  • Awarded 2021
  • 2020

Community Service Award

National Community Service Foundation

Honored for providing free restoration services to disaster victims and supporting local communities.

  • Awarded 2020
  • 2020

COVID-19 Response Recognition

Centers for Disease Control

Recognized for rapid adaptation to provide essential disinfection services during the COVID-19 pandemic.

  • Awarded 2020
  • 2019

Entrepreneur of the Year

Ernst & Young

CEO Michael Chen recognized for exceptional leadership and innovation in building Master Restore.

  • Awarded 2019
  • 2019

Safety Excellence Award

Occupational Safety and Health Administration

Achieved industry-leading safety record with zero workplace accidents for five consecutive years.

  • Awarded 2019

Professional Certifications

Maintaining the highest industry standards through continuous certification and training

IICRC Certified Firm

Institute of Inspection, Cleaning and Restoration Certification

  • 1999-Present

ISO 9001:2015 Certified

International Organization for Standardization Quality Management

  • 2005-Present

OSHA Safety Certified

Occupational Safety and Health Administration Compliance

  • 1999-Present

EPA Lead-Safe Certified

Environmental Protection Agency Lead-Safe Work Practices

  • 2010-Present

ISO 9001:2015 Certified

International Organization for Standardization Quality Management

  • 2000-Present

OSHA Safety Certified

Occupational Safety and Health Administration Compliance

  • 2012-Present

Why Our Awards Matter

Our recognition reflects our unwavering commitment to excellence in every aspect of our business

Quality Assurance

Awards validate our commitment to delivering the highest quality restoration services.

Customer Confidence

Recognition from industry leaders gives customers confidence in choosing Master Restore.

Industry Leadership

Awards recognize our role as an industry leader driving innovation and best practices.

Experience Award-Winning Service

Choose the restoration company that’s been recognized for excellence by industry leaders.

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